Privacy Policy

Version 1.1

Last updated: 01 Oct 2024

At Ethersky, the developer of the Spotstream App, your privacy is very important to us. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal information.

1. Data Collection

We collect only the information that is necessary to provide a high-quality service to you. Below is a breakdown of the types of data we collect:

a. Location Data

• We do not track or store your location data for marketing or other purposes.
• The App requests GPS location access permission solely to display your current position on the map, helping you locate nearby spots relative to your location. This data is never transmitted to our servers.

b. Anonymized User Data

• We follow Apple’s guidelines for user anonymization. Apple assigns an anonymous identifier to each user, and we have no way of identifying who our users are.
• We do not collect any personal identifiers such as name, email, or phone number unless you voluntarily provide them, for example, in support requests.

c. Payment Information

• All payments are processed securely via Apple’s App Store and we do not collect or store any of your payment information.

2. Data Usage

We only use the information we collect for the following purposes:

• To deliver the services you’ve requested (e.g., providing map-based tour guidance).
• To improve our services and user experience by analyzing anonymized data.
• To respond to your inquiries or support requests.

3. Data Sharing

We do not share any data collected with third parties for marketing purposes. The only case where data might be shared is with trusted third-party service providers who assist us in providing services (e.g., app analytics), and even in those cases, the data is anonymized.

4. Third-Party Services

Our app may include links to external websites or services (e.g., a link to an external tour website). Please note that once you leave our app, we are not responsible for the privacy practices of these third-party sites.

5. User Rights

As a user of Spotstream, you have the following rights:

• Access: You may request to know what data we have collected and how it’s being used.
• Delete: You may request the deletion of any information that we may hold about you, although we store very minimal data.

6. Data Security

We take the security of your data very seriously. We use industry-standard security measures to protect the data we collect.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If any significant changes are made, we will notify users through the app and update the date and version at the top of this document.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us at:

• Email: help (at) spotstream.net
• Website: http://www.spotstream.live